At Safe Water Tech, customer satisfaction is our top priority.
Once our filtration systems have been installed and used, we unfortunately cannot accept returns due to the nature of the product and hygiene considerations.
However, if there is a proven issue related to the performance or quality of the filtration equipment, we encourage customers to contact our support team for assistance. Each case will be assessed individually, and if a product defect is confirmed, appropriate action—such as a repair or replacement —will be arranged.
For any return-related queries, please contact our support team at:
📧 hi@safewatertech.com
📞 +971 52 57 13136
within 7 days of installation.