Customers may cancel their order within 24 hours of placing it.

  • If the cancellation request is made within this period and payment has already been processed, a full refund will be issued to the original payment method.
  • Please allow up to 15 working days for the refund to reflect in your account.
  • Cancellation requests made after 24 hours may not be eligible, as installation scheduling and product preparation would have commenced.

To request a cancellation, please contact us immediately at:

📧 hi@safewatertech.com
📞 +971 52 57 13136